How do I find out more about Goweb99.com?
Posted by admin | Posted in GoWeb99 | Posted on 05-08-2010-05-2008
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Simply visit our website www.goweb99.com for our customer support number or send us an email.
Simply visit our website www.goweb99.com for our customer support number or send us an email.
Whilst we always endeavour to provide excellent service, should you have any queries or cause for complaint, please contact us by email support@goweb99.com, giving as much detail as possible and a member of our customer service team will acknowledge your email within 1-2 working days giving a timescale of when you will receive a response to your comments.
RM E-Services offers world-class Back End Solutions specialized in back office and business process outsourcing solutions guaranteed to cut costs and improve quality. It can save up to 60-70% compared with domestic costs, dramatically shortened delivery times and strictly maintained quality standards.
In Back End Solutions every agent or associate works towards providing customized professional experiences to a client’s customers in order to ensure first class customer service and problem solving service.
For Back End Solutions the extent of services varies from simple queries such as account details, maintenance, bought services, and product information to complex procedures and infrastructure designed to handle inbound sales calls. This in turn helps generate significant growth for the clients. Outsourcing back office operations optimizes all different kinds of customer care interactions related to revenue generation. This is achieved through reduced costs per contact while maintaining or even exceeding current quality levels.
Some of the main functions of Back End Solutions include resolving complaints and enquiries, managing orders, taking care of billing queries, providing product information support and managing loyalty programs.
Since our inception is as a Back End Solution Outsourcing Company, hence we have provided Virtual Workforce solutions to our clients based through out world.
- attracting the people who could be your customers! What frustration,
because you know that your products and services are superior to those of your competitors!
Even when you’re sleeping your web site can be working for you. Your web site can be viewed 24 hours a day, seven days a week, 52 weeks a year.
It is estimated that it costs 8 times more to sell a product from a shop than from the Internet.
Selling online has to be one of the most cost efficient means of doing business. Night or day, you can do business with a customer in any part of the world, and his payment is made directly into your bank account -without you even knowing! All you need to do is to print off and process the orders. Of course if you have a product that can be sent via the Internet (such as software, documents, written material) you don’t even need to do this.
You can have pages and pages of information about your company and your products or services – in much more detail than you’d ever be able to pay for in more traditional media.
You can put an enormous amount of information onto your web site for only a few hundred pounds. Superb value for money.
You must have been in a situation where your prices have changed or your products have changed, so your catalogue/price list/product literature/marketing literature becomes out of date. Not only is all your existing literature now worthless, but you also need to make a substantial investment in order to produce new updated material.
With a web site, these problems are minimal. We have a client whose web site can be updated with new prices and information in as little as 45 minutes. The cost to him is 45 minutes of my time – negligible compared to the cost of redesigning, reprinting and redistributing sales literature.
In fact you can adapt your website to the needs of your business.
There is absolutely no doubt that the Internet is the answer to the small businessman’s prayer. For the first time you have at your disposal the whole world market for whatever product or service you happen to provide. In fact the more niche your product, the more successful you will be with your Internet business.
You can take your products to totally new markets. You may have been restricted to selling your products to customers who passed by your shop in your local high street. Or perhaps you may have been able to expand beyond that limited marketplace by doing targeted (and expensive) advertising in specific magazines. However, for the first time you’ll be able to take your product across the world.
sending information to customers, replying to emails and even making sales – day and night.
You can reply to your customers or potential customers automatically without you having to get involved at all. With simple devices called “autoresponders” you’re able to set it all up whereby specific targeted replies are sent out to different people, night or day.
by providing information visitors can access. For example there can be a list of ‘frequently asked questions’ about your service or product.
This is an area that is often overlooked by web site owners. The simplest example of this is putting up a FAQ page (frequently asked questions) on your web site. Not only is this very helpful to customers because it provides instant answers to their “frequently asked” questions, but it also saves you and your employees considerable management time in not having to answer a string of e-mails/phone calls/faxes. What this usually means is when you do receive that e-mail/phone call/fax it is an actual order rather than an inquiry!
You can make information readily available to your customers. For example, new information has suddenly become available concerning your products. Put it on your website and communicate via e-mail to your customers — it’s that easy!
How about a Free downloadable sheet with helpful tips. Your visitors will love it!
again referring readers to your web site.
You have some stock that is running out of date and you wish to sell it at a reduced price. Or you have received limited stock of a particular product that is of high appeal to a relatively small number of people. It really doesn’t matter what sort of “deal” you have, provided it is presented professionally you can e-mail your database of customers and past enquirers — all within a matter of seconds! I know a small hotel that sends out an email with forthcoming events to its database of 700+ past enquirers. It takes about 15 minutes to do the whole mailing and costs nothing. The result is that these ‘potential customers’ are constantly reminded of the hotel and a given percentage phone up and book at a later date.
With e-mail you can advertise your website. There is no quicker way of getting your sales messages in front of a prospective customer who can be looking at your web site within 2 seconds of opening your mail!
You can collect e-mail addresses of people who visit your site and have expressed an interest in your products. You can then use this list to send information on ‘deals’ you are running or to pass on any other useful information.
You can keep the information secret if you wish by making it accessible only to people who know the password.
For example, you are a domestic security company and you have technology/products that are applicable to the protection of boats. This is a totally new sector that would have been too expensive to attempt to penetrate five years ago. With a targeted web site, or targeted pages on your existing web site, this now poses no problem at all.
I am so glad “Goweb99″ contacted us to offer to design and build our website. They were so helpful, offering suggestions and advice. We were consulted every step of the way, they listened to the changes we wanted made and delivered promptly. We are very very pleased with our website.
THANK YOU VERY MUCH. I will not hesitate to recommend you to my friends. i am very pleased with the service you have provided.
Thank you Goweb99!
Gordon and Christine Lancaster - www.lancsiesfloridavilla.com
I want to congratulate you and your company for providing excellent service in building a website for me despite us being 12,000 miles away and opposite ends of the clock. Nicholas was very diligent, conscientious and politely persistent despite working with a computer novice. The resulting site is great. I will be in touch on another site very shortly.
Many thanks
Norval Prakash – www.mauiwailearentals.com