BACK OFFICE PROCESSING

Posted by admin | Posted in RM e-Services | Posted on 05-08-2010-05-2008

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The world of global Back Office Operations is growing in terms of the number of players, beneficiaries, services, speed, space, and connectivity. In a situation where business groups and organizations have to concentrate more on their core activities, they prefer to outsource their Back Office Operations to offshore BPO firms. The trend of moving Back Office Operations from the West to India is increasing day by day. If you are looking for outsourcing your Back Office Operations to an ideal service provider in India, you have reached the right place. RM e-Services can act as your offshore back office in India for providing a wide variety of your mission-critical information processing services.

The company provides a large number of back office remote processing operations which include services related to bookkeeping & accounting, data analysis, lead generation, medical billing, analysis and management, etc. Custom services can always be designed at no charge for your unique needs or select from the following:

Quality Verifications

  • Form review process
  • Form check process
  • Form evaluation process
  • Successful result feedback process
  • Failure result feedback process
  • Corrective action suggestion
  • Re-review process

Quality Validations

  • Form review process
  • Form check process
  • Form evaluation process
  • Result feedback process
  • Corrective action suggestion

Sales Verifications

  • Sale acknowledgement process
  • Sales/Order correctness check process
  • Customer/Client feedback process

Sales Validations

  • Sale acknowledgement process
  • Sales/Order correctness check process
  • Sales/Order finalized system upload
  • Compensation request process
  • Sales/Compensation completion check process
  • Customer/Client feedback process

Order Provisioning

  • Data entry
  • Order entry processing
  • Order qualification processing
  • System follow-through order verification
  • System follow-through order validity
  • Customer/Client follow-up order commitment date process
  • Order completion testing

Service Warranty Completion

  • Data entry
  • Customer/Client qualification processing
  • Automobile qualification processing
  • Finance approval process
  • Contract completion verification
  • Contract fulfillment notification
  • Renewal qualification processing
  • Renewal fulfillment notification

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