Goweb99 receives recommendation and testimonial from Alice and Tom Eldred – http://greatestpoconorentals.com

Posted by admin | Posted in GoWeb99, RM e-Services, Testimonials | Posted on 13-01-2010-05-2008

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I am writing to thank you for working with me to put together a new web site. I am very pleased with the outcome. The website has already brought us rentals, and it has been up for only a short time.

I was pleased to see that I was able to change the way the website was set up to meet my needs. Tony worked with me to make any changes I suggested.
We worked together to make a website that is exactly what I wanted.

My husband and I were especially pleased with the price of the website.
The price was what made us decide to go ahead with the webpage, and, quite frankly, I was not expecting the quality we experienced from GOWeb99. I would recommend this service for anyone who has been thinking about designing a website for their business.

Sincerely,
Alice and Tom Eldred – http://greatestpoconorentals.com

Trish Chipchura http://bclakeshoremanor.com recommends goweb99

Posted by admin | Posted in GoWeb99, Marketing of your Vacation Rentals, RM e-Services, Testimonials | Posted on 21-12-2009-05-2008

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I LOVE the look of my new website!!! The group at Goweb99 are amazing! They came through with everything they promised. Tony worked with me to get the look and function of the site I wanted. I really appreciated his attention to calling promptly when he promised and being patient with me. I think the value for what you get from goweb99 is affordable and the service is great.
Trish Chipchura – http://bclakeshoremanor.com

Go Web 99 on a roll – another satisfied client added – Kelley McHenry – http://www.knowindiatravel.com

Posted by admin | Posted in GoWeb99, RM e-Services, Testimonials | Posted on 17-11-2009-05-2008

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Everyone at GoWeb99, especially Tony, Nicholas, and David has been so helpful and such a great pleasure to work with! I have called them dozens of times with many requests and changes and each time, whoever I spoke with was friendly and patient. Everything I asked for was done quickly and accurately. I love my new web site and I plan to do more work with GoWeb99 in the future. I highly recommend their services to anyone in need of a web site at a reasonable price.

Kelley McHenry
http://knowindiatravel.com

http://www.prlog.org/10395285-rm-eservices-is-now-pr2-wwwthebpoexpertscom.html

Posted by admin | Posted in RM e-Services | Posted on 28-10-2009-05-2008

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HR OUTSOURCING

Posted by admin | Posted in RM e-Services | Posted on 05-09-2009-05-2008

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When thinking about HR Outsourcing, which is very critical part of outsourcing services. we realize that trust is a common factor for human resources. We feel that by choosing RM E-Services you will be adding value to your organization and saving cost. We rapidly learn your objectives and establish a plan that will meet those objectives. We develop the strategy to meet exceptional level of Human Resource Requirements. RM E-Services provides employers the opportunity for improving HR performance through HR outsourcing. We offer an array of Human Resource Outsourcing solutions designed to reduce the costs of traditional Human Resource models. At RM E-Services we ensure to provide better HR Outsourcing services all over the world through its contact centers in Noida, Delhi, Gurgaon, NCR and more than 12 cities in India. We design an exit strategy, so that should you choose to bring your HR function back into your organization. Service is a cornerstone of our long term plan, as RM E-Services choose to build long term relationships with our clients. If you are considering HR outsourcing for all or part of your Business functions, contact RM E-Services. We would be happy to provide you with the details and benefits of HR outsourcing services allover the world.

For many businesses that don’t have the time or the resources to manage HR functions, outsourcing is a cost-effective option to hiring an in house human resources staff. Now a Days HR firms offer a wide range of services to companies that need to focus on their core business activities and still establish and maintain good HR policies. To decide if HR outsourcing is right for you to contact RM E-Services.

WEB DEVELOPMENT OUTSOURCING

Posted by admin | Posted in RM e-Services | Posted on 05-09-2009-05-2008

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At RM E-Services, We endeavor to provide qualitative Web Development Outsourcing by handling knowledge based and talented manpower intensive activities to improve the client’s cost structure, competitive efficiency and performance results.

At RM E-Services we ensure to provide better Web Development services all over the world through its contact centers in Noida, Delhi, Gurgaon, NCR and more than 12 cities in India.

Website Development Outsourcing – WDO is the contracting of the management of a website and entire online marketing activities to a third-party service provider. A variant of Business Process Outsourcing BPO, Website Development Outsourcing is an outsourcing service typically offered to SMEs, Medium-Sized Enterprises, and Corporates. that don’t have a specific internal web team or web marketing team.

Website now a days great Internet marketing tool to promote in a reasonable cost structure and wider scope of reach to targeted customers through this media.

A Website Development Outsourcing company work on behalf of a client organization to manage the designers, software developers and the hosting company, the development partners, the content editors, the online marketing company, SEO specialists and the Internet marketing team of the client, to ensure that their online business application meets their commercial objectives.

LANGUAGE TRANSLATION SERVICES

Posted by admin | Posted in RM e-Services | Posted on 05-09-2009-05-2008

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At RM E-Services we provide all types of Language Translation Services for over 140 languages.
RM E-SErvices has been a leader in providing Language translation services and interpreting services to clients that include major corporates, law firms, universities, media and marketing firms and government agencies. RM E-SErvices offers Website Translation Services, General Translation services, Document Translation Services, Multilingual Translation Services, Marketing and PR Translation Services, Editing and Proofreading services among its varied services.
Our language translation expertise shows itself in excellent writing skills, cultural understanding and technical proficiency. Highly qualified translators, editors and project managers are experts in language translation, editing, localization and target market cultures. This combination assures a seamless transition from one language to another for your local and global business solutions.

At RM E-services we provide Language Translation Services all over the world through its contact centers in Noida, Delhi, Gurgaon, NCR and more than 12 cities in India.

Website Translation Services
Today is the Era of multilingual websites. Offering a multilingual site will dramatically increase your international customers because it is promoted all over the world in different regional languages. RM E-Services is here to help you reach international markets. We are not just translating the words on your site, we communicate the right message, image and tone, to make relevant cultural adaptations.

General Translation services
If you need to translate non-specialist materials such as personal correspondence or speeches, we are here to help you for your general translation services. We also offer translations for small texts (100 – 200 words) at no extra cost. It means you pay only for the number of words in your document, not a fixed minimal charge.

Document Translation Services
RM E-Services provides document translation services. Whether you need a translation of a financial statement, a medical article or a letter from your business partner, we have the most qualified document translators and speaking translators in over 100 world languages to get the work done.

Editing and Proofreading
Language errors are more costly than our professional editing and proofreading services. Do not let awkward errors ruin your reputation. Our translation experts will eliminate all of the awkward blunders, fine-tune the style of your text, spellings and deliver a polished copy of your document.

Multilingual Translation Services
RM E_services managing a worldwide network of trained and experienced Language Translators, we work with an understanding of the text, context and audience. Our team at RM E-SErvices produces work in which both you and we can take pride. No detail is so small, no project so big. From the courtroom to the board room and beyond, our language translators offer comprehensive language services in simultaneous, conference and consecutive interpreting. Our translators’ proficient multilingual support assures the successful realization of your conference or meeting.

Marketing and PR Translation Services
Don’t let your creative PR ideas get lost in bad translation, Nothing is worse than having all of your hard work go unnoticed and unrecognized. Our marketing translators will properly and effectively communicate your creative marketing messages to your target audience.

INFORMATION TECHNOLOGY OUTSOURCING

Posted by admin | Posted in RM e-Services | Posted on 05-09-2009-05-2008

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Information Technology Outsourcing is a critical part of business process outsourcing, RM E-services ensure our clients an exceptional level of IT outsourcing in India. Information Technology outsourcing is not a new phenomenon these days although the screaming headlines of the national dailies make it latest in the long line of business fashions. However it will be a false logic to connect the dot com boom and the bust of information technology outsourcing.

Considering the post world war II scenario the outsourcing has gained the rapid momentum specially in 1990’s.It is possible to observe some basic drivers that fuel our changing world and make outsourcing in any type of industry outsourcing an attractive preposition for business leaders across the world. There are several specific reasons why Information technology outsourcing or any type of business outsourcing to talk globally organizations use as a business tools. Some of the key reasons are :

  •  Government policies and political simulation
  •  Globalisation and knowledge Economy
  •  Technology
  •  Corporate Strategy

One such example of elegant corporate strategy is RM E-services, which has its contact center in India.

BACK OFFICE PROCESSING

Posted by admin | Posted in RM e-Services | Posted on 05-09-2009-05-2008

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The world of global Back Office Operations is growing in terms of the number of players, beneficiaries, services, speed, space, and connectivity. In a situation where business groups and organizations have to concentrate more on their core activities, they prefer to outsource their Back Office Operations to offshore BPO firms. The trend of moving Back Office Operations from the West to India is increasing day by day. If you are looking for outsourcing your Back Office Operations to an ideal service provider in India, you have reached the right place. RM e-Services can act as your offshore back office in India for providing a wide variety of your mission-critical information processing services.

The company provides a large number of back office remote processing operations which include services related to bookkeeping & accounting, data analysis, lead generation, medical billing, analysis and management, etc. Custom services can always be designed at no charge for your unique needs or select from the following:

Quality Verifications

  • Form review process
  • Form check process
  • Form evaluation process
  • Successful result feedback process
  • Failure result feedback process
  • Corrective action suggestion
  • Re-review process

Quality Validations

  • Form review process
  • Form check process
  • Form evaluation process
  • Result feedback process
  • Corrective action suggestion

Sales Verifications

  • Sale acknowledgement process
  • Sales/Order correctness check process
  • Customer/Client feedback process

Sales Validations

  • Sale acknowledgement process
  • Sales/Order correctness check process
  • Sales/Order finalized system upload
  • Compensation request process
  • Sales/Compensation completion check process
  • Customer/Client feedback process

Order Provisioning

  • Data entry
  • Order entry processing
  • Order qualification processing
  • System follow-through order verification
  • System follow-through order validity
  • Customer/Client follow-up order commitment date process
  • Order completion testing

Service Warranty Completion

  • Data entry
  • Customer/Client qualification processing
  • Automobile qualification processing
  • Finance approval process
  • Contract completion verification
  • Contract fulfillment notification
  • Renewal qualification processing
  • Renewal fulfillment notification

BACK END SOLUTIONS

Posted by admin | Posted in RM e-Services | Posted on 05-09-2009-05-2008

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RM E-Services offers world-class Back End Solutions specialized in back office and business process outsourcing solutions guaranteed to cut costs and improve quality. It can save up to 60-70% compared with domestic costs, dramatically shortened delivery times and strictly maintained quality standards.

In Back End Solutions every agent or associate works towards providing customized professional experiences to a client’s customers in order to ensure first class customer service and problem solving service.

For Back End Solutions the extent of services varies from simple queries such as account details, maintenance, bought services, and product information to complex procedures and infrastructure designed to handle inbound sales calls. This in turn helps generate significant growth for the clients. Outsourcing back office operations optimizes all different kinds of customer care interactions related to revenue generation. This is achieved through reduced costs per contact while maintaining or even exceeding current quality levels.

Some of the main functions of Back End Solutions include resolving complaints and enquiries, managing orders, taking care of billing queries, providing product information support and managing loyalty programs.

Since our inception is as a Back End Solution Outsourcing Company, hence we have provided Virtual Workforce solutions to our clients based through out world.

VALUE ADDED SERVICES

Posted by admin | Posted in RM e-Services | Posted on 03-09-2009-05-2008

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We also have capacity to service you with voice based inbound & outbound services based on your requirements. Voice based services includes:

  • 24×7 Help Desk
  • Collection-Soft and Hard core including Primary, Secondary, Tertiary collections
  • Insurance Lead Generation- Generating Leads by cold calling
  • Mortgage Lead Generations- Generating Leads by cold calling
  • Insurance Claims Processing
  • Mortgage Document Processing
  •  Accounting and Complete Payroll Solutions
  • Customer Acquisition
  • Satisfaction Surveys
  • Welcome Calls Chat and Email Management
  • Account Updation
  • Generating bills for the services provided
  • Generate leads through cold calling, support sales team in achieving sales targets
  • Provide support to customers for ordering a product

CALL CENTER SERVICES

Posted by admin | Posted in RM e-Services | Posted on 03-09-2009-05-2008

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RM E-Services has its expertise in both inbound business process outsourcing and outbound business process Outsourcing.
At RM E-Services, we ensure our clients an exceptional level of Business Process Outsourcing using appropriate mix of world-class skills, strong management focus, dedicated business units and a strong financial platform.

  • Inbound Processes:

    Taking leverage from this growing phenomenon, Call Centers in India has devised a clear and competent business strategy wherein you post in your query and we act as an intermediary, forwarding your requirements to our concerned call-center-service providers. In this manner, our motive of providing complete support to our customers in terms of answering any of their queries remains fulfilled.

  • Outbound processes:

    Call Centers India is focused on leveraging India’s advantage as the world’s premier location for high quality yet cost effective offshore services to bring a whole host of outsourcing solutions to international clients. The company’s range of services encompasses outbound call center services such as telemarketing, outbound sales, collections, transaction processing services such as finance/accounts processing and supply chain management and web-based services such as email management and web chat etc.

TRAINING AND DEVELOPMENT SERVICES

Posted by admin | Posted in RM e-Services | Posted on 03-09-2009-05-2008

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RM E-Services provides educative and professional training to thousands of professionals. Our alumni are applying the professional skills learned from RM E-Services at over 200 companies across India in various industries. We have a pool of nationally recognized industry professionals with years of experience in their respective domains. Moreover, we are committed to respond to your specific needs and continually improving our training programs.

Conventional ‘training’ is required to cover essential work-related skills, techniques and knowledge, and much of this section deals with taking a positive progressive approach to this sort of traditional ‘training’.

Importantly however, the most effective way to develop people is quite different to conventional skills training, which let’s face it most employees regard as a pain in the neck. They’ll do it of course, but they won’t enjoy it much because it’s about work, not about themselves as people. The most effective way to develop people is instead to enable learning and personal development, with all that this implies.

So, as soon as you’ve covered the basic work-related skills training that is much described in this section – focus on enabling learning and development for people as individuals – which extends the range of development way outside traditional work skills and knowledge, and creates far more exciting, liberating, motivational opportunities – for people and for employers.

Organizations are facing great pressure to change these days – to facilitate and encourage whole-person development and fulfillment – beyond traditional training.

Training

Narrower concept that involves planned instructional activities
May use departmental processes and activities

Development

Different views on the interaction of internal/external factors. Part of human resource management. It may also describe the organizations strategy for managing the process
Outcomes may be long lasting but may diminish over time

Sales Training

RM E-Services has developed Special Sales Modules for Students. These Modules not only help Students in their Present Day to Day Activity but also help them face Real Life Situations in the World. Apart from this Special care has been taken to Equip the Students not just for entering Corporate but also to Excel in the Corporate World.

Soft Skills

According to a recent study, lack of soft skills is one of the key reasons for the rising stress, dissatisfaction and attrition rate among the IT/ITES sector.
The Indian IT industry is expected to exceed $60 billion by 2010 and will employ 2.3 million graduates.
To combat these challenges, organizations need to train soft skills to their employees and equip them with skills that help them better handle with workplace issues.

E-RESPONSE SERVICES

Posted by admin | Posted in RM e-Services | Posted on 01-09-2009-05-2008

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E-mail has become as common to our lives as the telephone. At ‘RM e-Services’, we offer a host of services in managing various aspects of a business’ e-mail. Our fully deployed internet enabled contact center allows us to handle incoming e-mail from all sources. The biggest complaint today is that e-mail’s to company’s today are either not being answered or taking days to respond. We can provide response times as short as 5 minutes depending on the inquiry requested by the customer.

Customer Acquisition

‘RM e-Services’’ e-mail services can do reminders, offer coupons, present content, etc., anything that can be useful to your existing or potential customer – and generate business! Our targeted e-mail campaigns can provide a host of services depending on your needs. Whether it is acquiring new customers or generating interest over a new product or service we have the solution. Let us show you how E-mail marketing can make a difference for your business, no matter how large or small your business is. Customer Service Our seasoned Inbound customer service associates are cross-trained in both voice and e-mail customer service responses.

LEGAL PROCESS OUTSOURCING (LPO)

Posted by admin | Posted in RM e-Services | Posted on 01-09-2009-05-2008

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At RM E-Services, we ensure our clients an exceptional level of Legal Process Outsourcing using appropriate mix of world-class talent, strong management focus, dedicated business units and a sturdy financial platform.

We endeavor to provide superior Legal Process Outsourcing by handling knowledge based and manpower intensive activities to improve the client’s cost structure, competitive efficiency and performance results.

Legal Process Outsourcing (LPO) is the industry in which in-house legal departments or organizations outsource legal work from areas where it is costly to perform, such as the United States or Europe to areas where it can be performed at a significantly decreased cost, primarily India.

RM E-services is a step beyond “LPO” or “legal process outsourcing.” Our legal outsourcing work involves high-end legal research, analysis and drafting, as well as immigration visa services, and in several ways (not including price), we are the functional equivalent of a global corporate law firm, complete with U.S.-licensed attorneys on our team. Indeed, we are the only provider of outsourced legal services in India managed by a U.S. law firm. Founded by New York-based Smith Dornan Dehn, our clients include a “who’s who” of leading motion picture studios, law firms, retail brands, television companies, publishing houses, and manufacturers. We are funded by one of the largest Asia-based investor groups, and we also have financial support from State Bank of India and investors from organizations such as Cisco Systems, Goldman Sachs, Merrill Lynch, and Barclays Capital. SDD Global Solutions is solving one of the most urgent problems of today’s businesses, namely, the inefficiencies of having legal work done in locations that often are among the most expensive, and the least productive.

Legal Process Outsourcing in India achieves its current share of 3-4 percent to 6-7 percent in the USD 250 billion global market by 2010. According the Associated Chambers of Commerce and Industry (ASSOCHAM), more than 200 top US companies are looking for offshore locations towards achieving saving of 30-70 percent.

Report says that by early 2006, there have been over 400 professionals engaged in providing patent services such as literature searches, prior-art searches, technology and patent ability assessment, patent claim mapping, etc, from India. There are over 600 patent agents registered with the Indian Patent Office in India and about 300 Intellectual Property professionals who are non-registered.

The Chamber says, “India is already known for its large and increasing pool of quality engineering graduates, many of who are being attracted to the patent services segment of legal BPO.”

According to a news agency report about one-third of these 900 professionals currently provide patent services to European and American end clients, and this number is likely to double to 1,800-2,000 by 2010. A report by Evalueserve predicts that India will capture more than 70 percent of the KPO sector by 2010. Apart from India, countries such as Russia, China, the Czech Republic, Ireland, and Israel are also expected to join the KPO industry.

KNOWLEDGE PROCESS OUTSOURCING (KPO)

Posted by admin | Posted in RM e-Services | Posted on 01-09-2009-05-2008

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At RM E-Services, we ensure our clients an exceptional level of Knowledge Process Outsourcing using appropriate mix of world-class talent, strong management focus, dedicated business units and a sturdy financial platform.
Knowledge process outsourcing (KPO) is a form of outsourcing, in which knowledge-related and information-related work is carried out by workers in a different company or by a subsidiary of the same organization, which may be in the same country or in an offshore location to save cost.

We endeavor to provide superior services by handling knowledge based and manpower intensive activities to improve the client’s cost structure, competitive efficiency and performance results.

KPO is the outsourcing of specialized domain based skills and high-end knowledge. It is increasingly considered a crucial process for companies of all sizes to remain competitive in a rapidly changing business environment.

Unlike in BPO where the focus is on executing standardized routine processes, KPO involves processes that demand advanced information search, analytical, interpretation and technical skills as well as some judgment and decision making.

KPO is Defined As:
Knowledge process can be defined as high added value processes chain where the achievement of objectives is highly dependent on the skills, domain knowledge and experience of the people carrying out the activity. And when this activity gets outsourced a new business activity emerges, which is generally known as Knowledge Process Outsourcing.

In fact, it is the evolution and maturity of the Indian BPO sector that has given rise to yet another wave in the global outsourcing scenario: KPO or Knowledge Process Outsourcing. The success achieved by many overseas companies in outsourcing business process operations to India has encouraged many of the said companies to start outsourcing their high-end knowledge work as well. Cost savings, operational efficiencies, availability of and access to a highly skilled and talented workforce and improved quality are all underlying expectations in outsourcing high-end processes to India

Knowledge Processing Outsourcing (popularly known as a KPO), calls for the application of specialized domain pertinent knowledge of a high level. The KPO typically involves a component of Business Processing Outsourcing (BPO), Research Process Outsourcing (RPO) and Analysis Proves Outsourcing (APO). KPO business entities provide typical domain-based processes, advanced analytical skills and business expertise, rather than just process expertise. KPO Industry is handling more amount of high skilled work other than the BPO Industry. While KPO derives its strength from the depth of knowledge, experience and judgment factor; BPO in contrast is more about size, volume and efficiency.

Business Process Outsourcing (BPO)

Posted by admin | Posted in RM e-Services | Posted on 01-09-2009-05-2008

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Business Process Outsourcing (BPO) is the investment strategy for sourcing best practice process capabilities end to end along the business value chain. RM E-services is Leading BPO in India since 1996, with the expertise in BPO industry RM e-services serving a number of reputed offshore clients.
RM E-services provides a wide spectrum of outsourcing services for all type of business processes.

Our Main Services Includes:

  • Telecommunication Outsourcing
  • Web Based Application Outsourcing
  • E-mail response Outsourcing
  • Information technology Outsourcing
  • Knowledge Process Outsourcing
  • Legal Process Outsourcing
  • Accounting Outsourcing 

With Web-based customer service and support, emerging as a factor that gives the needed edge to a company, we at RM E-Services introduce ourselves as a leading, high quality, Business Process Outsourcing Company in India.

In the corporate global scenario, the term and “outsourcing” often refers to a particular type of outsourcing where the work is being done by the third person and not by the organization themselves to save time, cost and improving efficiency. BPO occurs when an organization turns over the management of a particular business process (such as IT, Web Applications, Email Marketing, Accounting, Finance) to a third party that specializes in that process. The underlying theory is that the BPO firm can complete the process more efficiently, leaving the original firm free to concentrate on its core business area.